General Terms and Conditions of Sale

These general terms and conditions of sale apply to all orders placed on the SOKO Fashion website. By placing an order, the customer accepts the following conditions without reservation.

1. Company presentation

SOKO Fashion is a clothing and accessories store, operating mainly in the Democratic Republic of Congo (DRC).

2. Products

The products offered are described and presented as accurately as possible.
However, slight variations (color, texture, details) may exist depending on the screens or manufacturing batches.

The photos are for illustrative purposes only .

3. Price

Prices are displayed in USD or in the currency indicated on the website.
Prices are subject to change at any time.
The price applied is the one displayed at the time of the order.

Delivery costs are shown before final order confirmation.

4. Order

Any order placed on the site implies:

Acceptance of these Terms and Conditions
Validation of the information provided by the client

SOKO Fashion reserves the right to refuse or cancel an order in the event of a prior dispute or suspicion of fraud.

5. Payment

Orders are processed after payment confirmation.
The accepted payment methods are those offered on the website at the time of ordering.

6. Delivery

Delivery is provided in accordance with our Delivery Policy .
The indicated delivery times are estimates and may vary depending on the destination and logistical constraints.

7. Returns and refunds

The conditions for return and refund are detailed in our Refund Policy .
No refunds will be issued except under the conditions stipulated.

8. Responsibility

SOKO Fashion cannot be held responsible:

From misuse of the products
Delays due to circumstances beyond his control
Errors caused by incorrect information provided by the client

9. Personal Data

The personal information collected is processed in accordance with our Privacy Policy .

10. Applicable Law

These general terms and conditions of sale are governed by the laws applicable in the Democratic Republic of Congo.

11. Contact – SOKO Fashion

For any questions relating to these terms and conditions, you can contact us:

📞 Phone : +243 995 393 657
📧 Email : support@sokoxfashion.com
📍 Address : City center, Lubumbashi
📮 P.O. Box : 1825